COVID Emergency
Assistance Options

Updated September 4, 2020

During this uncertain time of layoffs, furloughs, delayed paychecks, and fears of home eviction, Community Action Services and Food Bank—an agency that serves the needy populations of Utah, Wasatch, and Summit counties—remains open and available during the COVID-19 pandemic to assist all those families in crisis.

“We have food ready to be distributed, but we are not seeing the influx of people we believe are in need. We are prepared to serve now,” says CASFB executive director Karen McCandless. “With one week of school closures behind us, with more coming, and with many adults being laid off or forced to stay home because they can’t afford childcare, we believe many people are struggling to feed their families. Community Action Services and Food Bank is here to help. You just need to come.”

CASFB is available to provide our most in-need populations with food and emergency housing assistance. Here is what is available:

Emergency Housing
and Utility Assistance

With a portion of a state-wide, $4 million financial aid program, we can help more people who have been impacted by COVID directly as they struggle to pay rent and mortgage payments. With the grant and other existing funding, we can assist people who

  • are struggling to pay rent,
  • need help making their mortgage payment,
  • can’t cover utilities,
  • need to pay a new housing deposit, and/or
  • are looking for emergency shelter.

All grants are based on income, but many use different measurements or thresholds.

How to Apply

If your housing needs were caused by COVID-related layoffs or furloughs and you live in Utah, Summit, or Wasatch counties, follow these steps to ensure timely assistance:

Housing Assistance Program Application

Complete this online form and hit submit.

Call Us

Call us at (801) 691-5238 to make an appointment with one of our counselors.

Prior to your appointment, collect the following documents and details:

    • Pay stubs for the past three months
    • Employer verification that a job just started or ended
    • Bank statements
    • Notes from friends or family stating that they can or can’t help you
    • Proof of your housing situation
    • Lease information
    • Eviction notice
    • Landlord’s name, address, and phone number
    • Utility statement
    • History of rent or mortgage payments
    • Receipts from household expenses
    • Identification
    • Pay stubs for the past three months
    • Employer verification that a job just started or ended
    • Bank statements
    • Notes from friends or family stating that they can or can’t help you
    • Proof of your housing situation
    • Lease information
    • Eviction notice
    • Landlord’s name, address, and phone number
    • Utility statement
    • History of rent or mortgage payments
    • Receipts from household expenses
    • Identification

If your emergency housing needs are not a result of the COVID pandemic:

Use the Client Portal

Complete this online form and hit “Submit.”

Call Us

Call us at (801) 691-5238 to make an appointment with one of our counselors.

Have Your Information Ready

Gather all the documents listed above prior to your appointment.

Food Boxes

For individuals and families in need of food, CASFB offers premade food boxes, enough to last at least two weeks, delivered directly to their cars. To see if you qualify for this service, please take the following steps:

  • Complete and print out this client intake form.
  • Bring the form to the Provo location and check in with the employee at the front desk. Don’t forget to wear your mask.
  • While we prepare the food box, you’re invited to return to your car and await the delivery.
Asking for help

Continue to monitor our website and Facebook page for updates during this pandemic. As always, we look forward to serving the less fortunate in Utah, Summit, and Wasatch counties. If you are interested in volunteering or want more information on any of our programs, please call (801) 373-8200 or visit communityactionprovo.org.