Need rental assistance?
Speed up the online process by filling out the INITIAL online intake form.
PLEASE NOTE: THIS IS JUST THE INITIAL FORM TO START THE APPLICATION – NOT THE APPLICATION!
Rental Assistance Frequently Asked Questions
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What does the process look like?
- After filling out the online initial intake form, a Rental Case Manager will email you with next steps and a list of documents needed.
- To ensure your case gets moving, please turn in the documents as requested promptly.
- Once ALL documents are submitted, you will be added to the waitlist.
- Your case will remain on the waitlist until it is picked up by rental processing staff.
- All rental assistance applicants will be required to attend our Eviction Prevention class. Completion of the program is required before you can be approved for assistance.
- You will continue to work with the rental processing staff to ensure all documentation is in order
- Once the rental processing staff determines eligibility, you will be notified.
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What Documents are required to determine eligibility?
- Government-issued photo identification for ALL adults in the household
- Birth Certificates and Social Security Cards for ALL household members.
- A copy of the lease (must be 12 months and/or have had a 12-month lease and now on a month-to-month for the same location.
- Verification of income (last 3 months of pay stubs, child support order, Social Security determination, benefits letter, etc.)
- Verification of hardship (explanation of why they need assistance)
Note: Rental case manager and rental processing staff will ask for additional documentation once eligibility is determined.
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How do I know I am eligible?
Eligibility is determined on a case by case basis. A lot of factors go into the decision.
With our current grant funding, CASFB is only able to provide rental assistance for U.S. Citizens and permanent residents (Green card holders).
- Must have need and facing a crisis.
- Must be low to moderate income (below 80% of the Area Median Income).
- Rental must be in Utah, Summit, and Wasatch counties (some limitations due to funding).
- Must be able to sustain rent past assistance.
- Rooms, mobile home pad rent, subleasing, etc. are ineligible.Note: Rental assistance is only for past owing rent or initial leasing costs for rapid rehousing.
Need utility assistance?
We offer limited utility assistance in Provo, Orem, and Spanish Fork City. This is for city utilities only. To start the process, complete the online initial intake form. Once complete, a staff member from the Financial Learning Center will reach out with the next steps. To qualify for assistance, you must have a late or shutoff notice. You may also want to reach out to the HEAT program.
